Enabling a hold point
Navigate to the work instruction you want to edit and open it in the builder.
On the step where you want to apply a hold point, click Edit step. Choose the input field you want to control - this can be a single input or multiple inputs.
Tick Make input required. Tick the Hold point option.
How hold points work
Once enabled, the input becomes a soft pause in the work instruction:
Steps beyond the hold point will not be visible until the required input is completed
Users must complete the input before continuing
This ensures critical checks, approvals, or validations are not missed
Note: hold points can also be enabled on conditional inputs, allowing you to control the flow of work dynamically based on user responses.